03MHCI Capstone
Designing what in-call AI support should feel like for customer service specialists
Research DesignAssumption ArtifactsIterative PrototypingResearch SynthesisHuman-AI Interaction
Hey, I'm Charlotte
I design digital products that people actually use. And I build and ship them with AI.
Open to Work @ U.S.
Listen to me for real!
01Hive Insights
Rethinking Bumble's subscription churn through a safe peer-feedback system
ReframingBusiness ValueMicrointeractionPrototypingUser Research
View Case Study
02Qollab
Cutting rehearsal hours by 48% for student theatre teams through an AI-assisted lighting design tool
Product DesignAI-Assisted DevelopmentUser Research0 -> 1 Product
View Case Study
Coming Soon!
2021 - 2025
B.S., Computer Science; B.S., Data Science
My background in CS helps me communicate clearly with developers, understand the constraints they work within, and establish structure when I vibe code myself
2025
Product Designer
2025
UX/UI Design Intern
2025 - 2026
Master of Human-Computer Interaction
The most valuable part of my time at CMU is that I got to learn from a group of brilliant minds who share my same passion for design and empathy for the world.
I adapt quickly into new territories by constantly exploring and learning, and I bring cutting-edge perspectives from leaders in the practice.
Design is my way of caring for people, turning an understanding into practical solutions that make their lives easier.
- Product Design
- Prototyping
- Information Architecture
- UX Design
- Data-Informed Design
- Vibe Coding
- Design Systems
- User Research
- Research Synthesis
